Free U.S. shipping on online orders · Braiding appointments in Indianapolis · Handmade by Senegalese artisans
Kankou Elegance Fashion · Braiding · Story Shop now
Visit and support

Call, visit, or message us. We made this part easy.

Whether you need order help, shipping information, return details, or the studio hours before you come in, everything you need is right here.

Color, movement, and pieces that do not get lost in the room.

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Visit and contact

Call, email, or come by with the details already in hand.

If you need the number, the address, the hours, or the return location, this is the page to save.

Addresses

Studio

7405 N. Shadeland Ave., Indianapolis, IN 46250

Returns

10760 Cornerstone Court, Indianapolis, IN 46280

Hours
  • Monday10am – 7pm
  • Tuesday10am – 7pm
  • Wednesday10am – 7pm
  • Thursday10am – 7pm
  • Friday10am – 8pm
  • Saturday9am – 6pm
  • SundayClosed
WhatsApp · Fastest way to reach us

Prefer a message over a phone call?

Ask about a specific piece, custom sizing, or a braiding appointment. We answer during studio hours, usually within the hour.

Chat on WhatsApp
Support and policies

The answers people usually need before or after they order.

Start with the essentials, then reach out if you need help with something more specific.

Shipping
  • Orders made before midnight are reviewed and shipped in two business days.
  • Custom work may take longer depending on the request.
  • Allow up to five business days for delivery after shipment.
  • USA shipping is currently listed as free.
Returns
  • Returns are accepted for unopened or unused items with original tags and packaging.
  • Returns must be received within 14 days after the order is received.
  • Sale and clearance items are not eligible for refunds.
  • The live policy does not offer exchanges.
Privacy
  • The current store privacy policy is long, heavy, and reads more like a raw policy dump than a customer-friendly trust page.
  • A replacement site should surface the essentials first, then link to the full legal policy.
Follow the looks

Find the brand where the outfits and the day-to-day life keep moving.

Instagram, TikTok, Facebook, and Pinterest all give you a different window into the same world.

Customer questions

A few quick answers before you click away.

If you are deciding whether to order, book, or reach out, this should save you a little time.

Do you ship across the U.S.?

Yes. The current shipping policy says online orders ship in the U.S. for free, with most orders reviewed and shipped in two business days. Custom work may take longer.

How do braiding appointments work?

Braiding appointments are built around real session lengths, and a 30% deposit secures the slot. You can call the studio or use the booking flow linked on the site.

What is Mosaan?

Mosaan is the fashion line carried inside Kankou Elegance. Kankou is the home and brand story. Mosaan is the label customers shop inside that world.

Can I return sale items?

Sale and clearance items are not eligible for refunds. Regular returns must be unused, in original packaging, and received within 14 days of delivery.